SHIPPING
Shipping information
We offer shipping to a variety of locations worldwide. Please ensure your shipping address and contact information is accurate, complete, and provided in English at the time of purchase to avoid any delays. We are not responsible for delays or additional shipping costs due to incorrect or incomplete addresses.
Shipping Rates
Shipping rates are calculated at checkout based on your location, the size and weight of your order, and the selected shipping method.
Duties and Taxes
Please be aware that VAT, customs fees, and any other applicable taxes are not included in the purchase price. These charges are the responsibility of the customer and may be collected by the shipping carrier upon delivery. We recommend checking with your local customs office to understand what fees may apply before making your purchase.
Order Processing
Orders are typically processed within 1-3 business days. Once your order has been processed, you will receive a confirmation email with tracking information.
Delivery Time
Delivery times vary depending on your location and the shipping method chosen. Estimated delivery times will be provided at checkout. Please note that these are estimates and actual delivery times may vary.
Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on the shipping carrier's website.
Lost or Damaged Packages
We are not responsible for packages that are lost or damaged during transit. Once your order has been handed over to the shipping carrier, it is under their responsibility. We recommend using the tracking information provided to monitor your package's progress.
Delayed or Stuck Shipments
If your shipment is delayed or stuck in transit, please contact the shipping carrier directly using your tracking number for assistance.